Caroline David

Human Factors Engineer Specializing in Software as a Medical Device and Chronic Health Conditions

Human factors testing setup of several items on a desk underneath a webcam. The items include a sharps container, an iphone, several paper booklets, insulin vials, hand sanitizer, and a CGM sensor and transmitter.

Automated insulin dosing human factors testing

Interviewing, usability testing, digital-physical medical technology, risk analysis, usability, risk report writing
Screenshot of a tree diagram. The items on the tree are labeled with different features that might exist in an automated insulin dosing app. In the middle, you can see a card that says "Low BG reminder."

Information architecture card sort for diabetes app

Card sorting, unmoderated testing, statistical analysis, information architecture mapping
Screenshot of a usability testing session. The screen is split. On the left half of the screen, there is a prototype of an automated insulin dosing app which has an error reading "pump expired" in the top right corner. On the right side of the screen, there are video boxes with Caroline, the moderator, and a parent-child dyad research participants whose faces have been covered to protect their privacy.

Diabetes app usability testing with caregivers

Rapid Iteration Testing and Evaluation (RITE), usability testing, moderating parent-child dyads
Screenshot of video playback of a screen recording. In the center there is a prototype of an app with a screen that reads "Pause Here, end of section 1" and has instructions on the screen. There is a small window to the right with instructions to answer several comprehension questions out loud.

Educational tutorial usability and content testing

Surveying, unmoderated testing, content testing, comprehension, reading level testing
Photograph of a woman wearing all black and sitting in a red wheelchair, using a reacher-grabber tool with an outstretched arm and grabbing a can of Goya kidney beans.

Assistive grabbing device for wheelchair users

Interviewing, competitor usability testing, identifying personas, prototyping
Photograph of the LapSnap assistive device. A rectangular shaped vessel made out of navy blue heavy duty cloth, with teal blue straps and yellow buckles. There is a patch with the company's logo in the bottom right corner of the LapSnap, which reads inclu on a patterned fabric.

LapSnap user research and product development

Writing effective interview scripts, prototyping, identifying business opportunities

About

Human Factors/UX Researcher specializing in software as a medical device (SaMD) and chronic health conditions. Formerly at Tidepool, working to help people with insulin-requiring diabetes to interact with their automated insulin dosing system in an actionable and meaningful way. Brown University, double majored in engineering and human-centered design (UX). Enthusiastic about employing user research towards a more accessible and usable world. 

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Caroline is smiling in a professional headshot on a white background. Caroline is white with short brown curly hair, and is wearing an olive green button-up shirt.